Shein

Flexible Workforce Solutions for Agile Warehousing

Shein

Flexible Workforce Solutions for Agile Warehousing

30%

Reduced Labor Costs

>90%

Retention Rate

50+

Efficient Deployment of Tem Staff

Client

Shein

Industry

Fast Fashion / Cross-border E-commerce

Solution

Flexible Workforce Solution for E-commerce Warehousing

Services

#Agile Warehousing #Flexible Workforce #Cost-Effective Staffing #Temp-to-Retain Strategy #HR Outsourcing

Problem

In-House Operations, Outsized Workforce Demands

As Shein brought its Southeast Asia return center in-house to improve control and scalability, labor management emerged as the biggest bottleneck. Legacy third-party logistics staffing models failed to offer the flexibility and responsiveness needed. Shein urgently required a scalable, stable workforce model that could meet demand spikes while optimizing cost and compliance.

Solution

An End-to-End Workforce Model Built for Scale & Flexibility

We developed a fully integrated workforce solution tailored to Shein’s warehousing transformation:

Rapid Talent Pool Activation
First wave deployed within 2 weeks; 50+ roles matched on demand. Daily staffing aligned to promotional surges.
On-site Project Management
Embedded team lead co-planning with warehouse ops; real-time scheduling and workforce adjustment.

Unified HR & Payroll Ownership
Full employer responsibility transferred to us—including contracts, payroll, compliance—freeing Shein from backend burdens.
Retention-Driven Workforce Filtering
Pre-screening + job-readiness training improved fit and loyalty; reduced staff turnover during peak seasons.

Key Highlights

✓ Surge-Responsive Temp Staffing
✓ Full Contract & Compliance Ownership
✓ On-Site Workforce Management
✓ Retention Optimization for Temp Labor

We developed a fully integrated workforce solution tailored to Shein’s warehousing transformation:

Rapid Talent Pool Activation
First wave deployed within 2 weeks; 50+ roles matched on demand. Daily staffing aligned to promotional surges.
On-site Project Management
Embedded team lead co-planning with warehouse ops; real-time scheduling and workforce adjustment.

Unified HR & Payroll Ownership
Full employer responsibility transferred to us—including contracts, payroll, compliance—freeing Shein from backend burdens.
Retention-Driven Workforce Filtering
Pre-screening + job-readiness training improved fit and loyalty; reduced staff turnover during peak seasons.

Key Highlights

✓ Surge-Responsive Temp Staffing
✓ Full Contract & Compliance Ownership
✓ On-Site Workforce Management
✓ Retention Optimization for Temp Labor

Result

Temporary staff retention exceeded industry benchmarks*

By introducing pre-employment training and tailored screening mechanisms, Shein significantly improved the stability of its temporary workforce during peak periods. Average tenure increased, reducing the hidden costs of frequent recruitment and onboarding.

30% Reduced Labor Costs

Centralized payroll & benefits handling reduced overhead and improved budget control.

*According to data from Aon, the average attrition rate for FMCG/operations roles in Southeast Asia ranges from 15–21%. During peak sales periods, the temporary workforce attrition rate in the Shein project dropped to approximately 8–10%.